Privacy policy

Effective Date: May 2025

Divergent Designs Co (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, and protect your information when you visit https://divergentdesigns.co (“Site”).

By using our Site, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect the following types of information:

Personal Information:
When you create an account or place an order, we collect your name, email address, billing/shipping address, phone number, and payment details.

User Content:
We may collect content that you upload for custom designs or submit in product reviews or comments.

Automatically Collected Data:
We may automatically collect certain information through cookies and analytics tools, such as IP address, browser type, operating system, pages visited, and time spent on the site.

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Communicate with you about orders, products, or updates

  • Provide customer support

  • Improve and personalize your experience on our Site

  • Prevent fraud and maintain security

  • Comply with legal obligations

We may use customer comments or reviews on our website or promotional materials with your consent.

3. Sharing Your Information

We do not sell or rent your personal information to third parties.

We may share your information with:

  • Service Providers such as payment processors, hosting services, and shipping companies, who help us operate our business

  • Law Enforcement or government agencies when required by law or to protect our rights and property

4. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze traffic, and understand user behavior. You may disable cookies in your browser settings, but this may affect site functionality.

5. Data Security

We implement reasonable security measures to protect your personal data from unauthorized access, disclosure, or misuse. However, no method of transmission over the Internet is completely secure.

6. Your Rights & Choices

You may:

  • Access or update your account information at any time

  • Request deletion of your account or personal information by contacting us

  • Opt-out of marketing emails by clicking “Unsubscribe” in the email footer

7. Children’s Privacy

We do not knowingly collect personal information from children under 13. If we learn we have collected data from a child without parental consent, we will delete it.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with the updated effective date. Continued use of the site after changes means you accept the updated terms.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: divergentdesigns.co2023@gmail.com
Website: https://divergentdesigns.co